Returns & Exchanges

At Boarding Gate, we want you to love your new fashion finds. If you are not completely satisfied, we offer a 30-day window for easy returns or exchanges on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached, ensuring the merchandise is in unworn and unwashed condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days.